|
ADVANCED TOLL FREE FEATURES |
Monthly Charges |
One Time Charges |
Change Charges |
Usage Charges |
|
Per Announcement
|
|
Monthly Charges – Storage |
$55.00 |
$0.00 |
$0.00 |
$0.00 |
|
Recording/Changing Announcement |
$0.00 |
$120.00 |
$120.00 |
$0.00 |
|
Recording/Changing Announcement – Expedite |
$0.00 |
$240.00 |
$240.00 |
$0.00 |
|
Recording/Changing Announcement – Emergency Update |
$0.00 |
$120.00 |
$120.00 |
$0.00 |
|
Recording/Changing Announcement – Foreign Language |
$0.00 |
$120.00 |
$120.00 |
$0.00 |
|
Per
Announcement Played |
$0.00 |
$0.00 |
$0.00 |
$0.07 |
|
Per Minute of Announcement Played (regular) (6 Second
Increments) |
$0.00 |
$0.00 |
$0.00 |
$0.06 |
|
Per Minute of Announcement Played (enhanced) (6 Second
Increments) |
$0.00 |
$0.00 |
$0.00 |
$0.06 |
|
Network Queuing (per 6 seconds or fraction) |
$0.00 |
$0.00 |
$0.00 |
$0.015 |
|
Network Queuing (per Queue Slot) |
$10.00 |
$150.00 |
$150.00 |
$0.000 |
|
Network Queuing Routing & Demand Change |
$0.00 |
$50.00 |
$0.00 |
$0.000 |
Applies to the following services:
Call Prompter—Menu Routing
Call Prompter—Database Routing
Speech Recognition
Courtesy Response
Enroute Announcements |
|
Redirection |
Monthly Charges |
One Time Charges |
Change Charges |
Usage Charges |
|
Alternate Destination Routing (ADR) (per TFN (Max MRC $5000) |
$20.00 |
$150.00 |
$50.00 |
$0.03 |
|
Next Available Agent Routing (NAAR) (MRC Min $10, Max $5000) |
ADR Req. |
$150.00 |
$50.00 |
$0.03 |
|
Transfer Connect |
|
Courtesy Transfer (per Toll Free Number) |
$0.00 |
$1,500.00 |
$150.00 |
$0.00 |
|
Consult & Transfer (per Toll Free Number |
$0.00 |
$2,500.00 |
$150.00 |
$0.00 |
|
Conference & Transfer (per Toll Free Number) |
$0.00 |
$2,500.00 |
$150.00 |
$0.00 |
|
Speed Dial Capacity (0 to 10 dial codes/TFN) |
$0.00 |
$0.00 |
$0.00 |
$0.00 |
|
Speed Dial Capacity (11 to 500 dial codes /TFN) |
$205.00 |
$0.00 |
$0.00 |
$0.00 |
|
Speed Dial Capacity (501 to 1000 dial codes/TFN) |
$205.00 |
$0.00 |
$0.00 |
$0.00 |
|
Speed Dial Capacity (1001 to 2000 dial codes/TFN) |
$205.00 |
$0.00 |
$0.00 |
$0.00 |
|
Per second for redirection to non-toll-free termination |
$0.00 |
$0.00 |
$0.00 |
$0.0013 |
|
Courtesy Transfer, per redirection attempt* |
$0.00 |
$0.00 |
$0.00 |
$0.3000 |
|
Courtesy Transfer, per completed call* |
$0.00 |
$0.00 |
$0.00 |
$0.4000 |
|
Consult and Transfer, per redirection attempt* |
$0.00 |
$0.00 |
$0.00 |
$0.4000 |
|
Consult and Transfer, per completed call* |
$0.00 |
$0.00 |
$0.00 |
$0.0500 |
|
Conference and Transfer, per redirection attempt* |
$0.00 |
$0.00 |
$0.00 |
$0.4500 |
|
Conference and Transfer, per completed call* |
$0.00 |
$0.00 |
$0.00 |
$0.0700 |
|
*The “per completed call” rate applies unless Customer has
ordered the “per redirection attempt” billing arrangement |
|
Control Features |
Monthly Charges |
One Time Charges |
Change Charges |
Usage Charges |
|
Intelligent Call Processing (ICP) |
$4,000.00 |
$5,000.00 |
$50.00 |
$0.040 |
|
Cancellation charge is 1/95th of the installation
charge, times the difference of 95 minus the number of days
prior to the originally requested service date that the
cancellation occurs. |
|
Route It! Platform |
Monthly Charges |
One Time Charges |
Change Charges |
Usage Charges |
|
Route It! Platform, for each Toll-Free Number |
$150.00 |
N/A
|
N/A |
N/A |
|
Select Routing, for each establishment of a routing plan
performed by AT&T at Customer’s request |
$20.00 |
N/A |
N/A |
N/A |
|
Select Routing, for each activation of a routing plan
performed by AT&T at Customer’s request |
N/A |
$50.00 |
N/A |
N/A |
|
Notes: <RI> Subject to maximum monthly recurring
charge of $750.00 |
|
Installation Charges |
|
DESCRIPTION |
One Time Charges |
|
|
|
Installation, per branch (for installation or change of AT&T
Toll-Free Advanced Features as a result of a service order
placed by Customer |
$5.00 |
|
|
|
Expedite Charge |
$1,000.00 |
|
|
Notes:
<MC>Installation charge is subject to a minimum charge of
$25.00 and a maximum charge of $1,000 |
