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TEX-AN 2000

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2000
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AT&T NetPROTECT family of services provide fraud protection that's the most extensive and comprehensive in the industry.  The program monitors both outbound international and domestic toll free calls 24 hours a day, 7 days a week.  AT&T provides customers timely notification of suspicious calling patterns.  Toll fraud education is available by security experts, who can initiate toll fraud investigations, and answer questions via a 24 hour NetPROTECT hotline.

Covered calls include International Outbound long distance direct dial calls and Domestic Toll Free calls. 

Coverage available:

  • AT&T NetPROTECT Basic
    The Customer liability is capped at $25,000 for charges for Remote Toll Fraud calls that commence before an AT&T Notification or a Customer Notification.  The liability cap applies for a one time only Remote Toll Fraud incident, based on the combined charges at all Basic Covered Telephone Systems (CTS) affected by such incident.
  • AT&T NetPROTECT Plus
    When AT&T certifies the Customer's Covered Telephone System (CTS) as a Plus CTS, the Customer's liability is initially capped at $2,000 for charges for Remote Toll Fraud calls that commence before an AT&T Notification or a Customer Notification.  The liability cap applies once across all Plus CTS affected by each Remote Toll Fraud incident.  After each Remote Toll Fraud incident, the liability cap will be increased by $2,000.  Plus subscribers are contacted at pre-designated contact numbers.  Plus subscribers remain liable for all Remote Toll Fraud Usage charges which are incurred after an AT&T Notification or a Customer Notification.
  • AT&T NetPROTECT Premium
    The customer's liability is $0 for any pre-notification and up to 2 hours post-notification of the fraud.  Premium subscribers are contacted at pre-designated contact numbers.  If fraud continues past the 2 hour timeframe, the customer is liable for those charges. 

Please contact your AT&T Texas Account Representative for additional information and to set up service.


To contact AT&T Texas regarding these products and services:
Call: 800-773-4688 
or click here to send an e-mail.

These products and services are Awarded to AT&T Texas under the following TEX-AN 2000 Contracts:

TEXAN 2000-SBC-MA1

 
  CISV VID Number:
143-052-97104
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TEXAN
2000
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