AT&T Security Services
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DIR-SDD-779
Information Technology Security Services

For more than 100 years, AT&T has set the standard for network reliability and in doing so, we’ve pioneered the most sophisticated and reliable network in the world without compensating high performance and security that customer’s demanding business enjoy. The story remains unchanged. AT&T has been deeply involved with computer and network security prior to and after the Internet and has an extensive Security Consulting Practice serving Enterprises and the U.S. Government. AT&T is deeply committed to the practice of security, both within its networks and within the services it provides. AT&T has developed numerous security innovations and management techniques supporting security and has leveraged these security innovations to create the services to support enterprises.

Service Offering

AT&T follows a family of policies and practices that governs security in all AT&T services called AT&T Security Policy and Requirements (ASPR). The ASPR addresses everything from Operating Systems to Operations. AT&T IP Services builds on the ASPR foundation with AT&T OneProcess SM Service Realization Process. Within the OneProcess SM framework, security is embedded in every step of service development and network deployment, including Security Architecture, Requirements, Reviews, Testing, Monitoring, Maintenance, and Incident Response. Each new service or feature, the AT&T Security Team works closely with Product Management, Systems Architects and Engineers, Developers, Testers, and Subject Matter Experts, and AT&T Labs to ensure that security is built into the service or feature.


Security Services Categories

Small Customer

Medium Customer

Large Customer

DIR Managed IT Security Services

 

 

 

A. External controlled penetration testing

 

 

 

1. Scanning

15%

15%

15%

2. Penetration testing

15% - 19%

15% - 19%

15% - 19%

3. WAR Dialing

15%

15%

15%

4. WAR Driving

15%

15%

15%

5. Social Engineering

15%

15%

15%

6. Applications Assessment

15%

15%

15%

B. Security Monitoring and Management Services

 

 

 

1. NIDS/NIPS Systems

 

 

 

a. Cyber Attack Alerts

10% - 20%

10% - 20%

10% - 20%

b. Cyber Attack Countermeasures

10% - 20%

10% - 20%

10% - 20%

c. Configuration Management of Monitored Devices: Security Hardware

10% - 20%

10% - 20%

10% - 20%

d. Configuration Management of Monitored Devices: Security Software

10% - 20%

10% - 20%

10% - 20%

2. HIDS/HIPS Systems

 

 

 

a. Cyber Attack Alerts

40%

40%

40%

b. Cyber Attack Countermeasures

10%

10%

10%

c. Configuration Management of Monitored Devices: Security Hardware

40%

40%

40%

d. Configuration Management of Monitored Devices: Security Software

10%

10%

10%

3. Host and Applications Log Monitoring

 

 

 

a. Correlation and reporting of specific server logged events

10%

10%

10%

b. Capture, store and reporting logged events

10%

10%

10%

4. Network attack activity

40%

40%

40%

5. Continuous event identification

40%

40%

40%

6. Advanced analysis and correlation of security events

45%

45%

45%

7. Expert human interpretation

15%

15%

15%

8. Timely response and escalation procedures

15%

15%

15%

9. Dynamic online reporting

40%

40%

40%

10. Security management and event responses ractices

15%

15%

15%

11. Intrusion detection and response

10%

10%

10%

12. Antivirus, email and anti-spam

20%

20%

20%

13. Firewall/VPN monitoring services

10%

10%

10%

14. Firewall/VPN management services

10%

10%

10%

IT Security Services

 

 

 

A. Security Governance and Advisory Services

 

 

 

1. HIPAA Planning and Implementation

15%

15%

15%

2. Texas Administrative Code, Chapter 202

15%

15%

15%

3. Texas Government Code, Chapter 2059

15%

15%

15%

B. Network infrastructure discovery, mapping and inventory services

 

 

 

1. Connection and configuration

15%

15%

15%

2. Scanning

15%

15%

15%

3. Topology mapping

15%

15%

15%

4. Network utilization and change detection

15%

15%

15%

5. Network forensics and hot fix detection

15%

15%

15%

C. Infrastructure Services

 

 

 

1. Firewall and VPN policy and architecture review

15%

15%

15%

2. IDS/IPS policy and architecture review

15%

15%

15%

3. Access control/identity management review/integration services

15%

15%

15%

4. Network architecture review

15%

15%

15%

5. Host hardening and secure build development

15%

15%

15%

6. Disaster Recovery plan review, development and telecommunications redundancy

15%

15%

15%

7. High availability architecture review and development

15%

15%

15%

D. Risk and Vulnerability Assessment Services

 

 

 

1. Perimeter vulnerability scans

15%

15%

15%

2. Perimeter penetration scans

15%

15%

15%

3. Internal network vulnerability assessments

15%

15%

15%

4. Network risk assessments

15%

15%

15%

5. Host vulnerability assessments

15%

15%

15%

6. Host risk assessments

15%

15%

15%

7. Applications architecture assessment

15%

15%

15%

8. Applications penetration testing

15%

15%

15%

9. Secure code reviews

15%

15%

15%

10. Commercial product assessment

15%

15%

15%

11. Data security assessment

15%

15%

15%

E. Implementation Services

 

 

 

1. Security product deployment & configuration services

15%

15%

15%

2. Firewall/VPN deployment and configuration services

15%

15%

15%

3. NIDS/NIPS deployment and configuration services

15%

15%

15%

4. HIDS/HIPS deployment and configuration services

15%

15%

15%

5. PKI and access control design and implementation services

15%

15%

15%

F. Incident Response Services

 

 

 

1. Virus outbreak assistance

10% - 20%

10% - 20%

10% - 20%

2. Ciber attack response assistance

10% - 20%

10% - 20%

10% - 20%

G. Security Support, Intelligence and Alerting Services

 

 

 

1. Firewall support services

10%

10%

10%

2. Virus outbreak notification services

40%

40%

40%

3. Vulnerability alerting services

10%

10%

10%

4. Internal threat alerting services

20%

20%

20%

5. External threat alerting services

10%

10%

10%

H. Security Training Services

 

 

 

1. Firewall training

15%

15%

15%

2. Security awareness training program development

15%

15%

15%

3. End user security awareness training

15%

15%

15%

4. Infrastructure security principles training

15%

15%

15%

5. Applications security principles training

0%

0%

0%

6. Forensic/Incident response training

15%

15%

15%

7. Windows security training

15%